Customer experience for Nike AF1 x Finish Line
Project owner: Bonsey Jaden
Nike USA gave them a canvas for kindness by creating a platform that sparks positivity. We’re talking to a communaholic generation that’s made uplifting others a personal passion. Politically-engaged. Globally-connected. Highly individualistic. This generation woke up woke and is changing the world in their own ways.
What was the project about?
Nike USA had an amazing idea to give an offline and unique experience to their walk-in store and online customers to draw a limited message with sneakers and share it with love ones. The most exciting thing about the project was the conceptual message to share, there was a system to convert keyed in messaged to dynamic order to rotate sneakers and crave the message on board.
Story / Purpose
Challenges
Designing a mobile-first product for inclusive target audience. The client requested to have the most simple UI to keep the engagement and user interests to write a message to that whom been inspired from.
Wireframe flow
Having the wireframe map was super helpful for a team that I created, everyone were able to visualise the platform for mobile and web and tablet browsers as well as working flow and features.
Team and I found some missing features and gap between page transitions that I re-touched on flow and finalised it with our team and client.
I shared wireframes in two different stages of the project, so I shared low and high fidelities with team and the client.
In-Store experience
Another challenge that I faced during this project was the difference between digital and in-store experience that I had to lead them to the same path and directions.
Mockups
Getting approval on experience map and wireframes was the spot for me to start design mockups, during this stage of project I’ve provided 3 different mockup options that they have selected the minimal designed one.
